"Excellent breakfast and staff were extremely helpful and went out of their way to contact alternative location for evening meal"
Robert from United Kingdom
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"Susan is an absolute star and goes above and beyond to make you feel welcome and of course her dogs are absolutely adorable."
Ian M from United Kingdom
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"A warm Welcome from Susan and her lovely 2 dogs Claude & Hugo."
Maddie Q from United Kingdom
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"I loved its location and the general layout."
Phillip from United Kingdom
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"The host, Susan was lovely."
Nicole from Germany
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Location
Dining
The hotel's on-site restaurant and bar serves meals made with local produce, reflecting a commitment to community integration. The bar carries a wide selection of local beers and malts, offering guests a taste of the region without leaving the property. Special diet menus are available, and guests can order wine or champagne from the bar.
Leisure
The Cross Keys Hotel sits in New Galloway, with Galloway Forest Park and Loch Ken within easy reach for outdoor pursuits. Guests can engage in canoeing, cycling, fishing, hiking, horse riding, and windsurfing in the surrounding area. Drumlanrig Castle is 37 km away, and a 9-hole golf course is located close to the hotel.
Accommodations
The hotel has 8 rooms, each with a private bathroom and walk-in shower, plus an electric kettle and TV. Guests can request dog-friendly rooms, and pet bowls are provided. Adults-only rooms are available, as are family rooms with board games and puzzles for entertainment.
Community & Local Focus
As a privately owned establishment, the hotel promotes community engagement and offers a relaxed, informal environment. Structured entertainment includes karaoke and local events, providing evening options without needing to travel. Guests can participate in local community activities, aligning with the hotel's emphasis on cultural exploration.
Amenities
The hotel provides free on-site private parking and secure cycle storage for guests arriving by car or bike. Daily housekeeping, laundry services, and luggage storage are available to support longer stays. Packed lunches can be prepared for day trips, and meeting or banquet facilities can be arranged.
Highlights
Dining: Restaurant and bar serving local produce and local beers
Location: Direct access to Galloway Forest Park and Loch Ken
Community: Engagement with local events and karaoke nights
Rooms: Adults-only options and dog-friendly rooms with pet bowls
Parking: Free private parking and secure cycle storage
Activities: On-site access to canoeing, fishing, hiking, and windsurfing
Must-do experiences
Visit the enchanting Clatteringshaws Loch for stunning views.
Sample the local cheeseboards at The Coffee Shop, a hidden gem.
Explore the historic Galloway Forest Park for hiking and wildlife.
Don't miss the charming New Galloway Market on Saturdays.
Indulge in delectable haggis at The Cross Keys' restaurant.
Select your preferred room
Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
Single Room
2 persons
13 m²
1 Single bed
Heating
Shower
room details
Double Room
2 persons
13 m²
1 Double bed
Heating
Shower
room details
Twin Room
2 persons
144 m²
2 Single beds
Heating
Shower
room details
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Check-in/ Check-out
Hotel facilities and services
Each hotel provides modern amenities for a relaxing and pleasant stay
Facilities: Very good
7.6/10Review score
General
No smoking on site
Wi-Fi
Parking
Pets allowed
Adults only
Luggage storage
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Wind surfing
Canoeing
Hiking
Horseback riding
Cycling
Golf course
Fishing
Guest Parking
Private parking is possible on site for free.
Services
Pet amenities available
Housekeeping
Laundry
Welcome drink
Dining
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Room features
Heating
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
The Cross Keys Hotel Location
High Street, New Galloway, DG7 3RN,
Explore New Galloway
Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
CatStrand
10 minutes' walk
Community arts venue offering films, live performances, and events. Known for its friendly atmosphere and diverse programming.
Dumfries House
10 minutes' walk
18th-century estate featuring stunning architecture and extensive gardens. Guided tours available for history enthusiasts.
Kells Church
10 minutes' walk
Historic church known for its beautiful architecture and serene surroundings. A perfect spot for quiet reflection.
New Galloway Golf Club
6 minutes' walk
Charming 9-hole golf course offering scenic views of the countryside. Great for both beginners and experienced golfers.
Galloway Activity Centre
10 minutes' drive
Adventure centre offering water sports and outdoor activities. Ideal for thrill-seekers and nature lovers.
Local Walking Trails
10 minutes' walk
Scenic walking and hiking trails nearby, perfect for leisurely strolls or more challenging hikes. Access directly from the hotel.
The Cross Keys Hotel
2 minutes' walk
Cozy atmosphere featuring local cuisine. Signature dishes include traditional Scottish fare. Reservations recommended.
The Barge
5 minutes' drive
Offers a range of international dishes with a relaxed vibe. Notable for its waterfront views and diverse menu.
Live Music at CatStrand
10 minutes' walk
Regular live music events featuring local artists. Family-friendly venue with a welcoming atmosphere.
Local Pub Quiz Nights
10 minutes' walk
Fun trivia nights at nearby pubs. Great for socializing and meeting locals in a relaxed environment.
Getting around the city
City Centre
New Galloway 2 min · 100 m
Airports
Glasgow Prestwick (PIK) 98 min · 64.7 km
Carlisle Lake District (CAX) 154 min · 102.4 km
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Property information and rules
Check-in
from 16:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Number of rooms:
8
Guest ratings and detailed reviews
Feedback about The Cross Keys Hotel from previous guests about their experience.
Cleanliness
8.5/10
Comfort
8.4/10
Facilities
7.6/10
Free Wi-Fi
6.2/10
Location
9.0/10
Staff
9.4/10
Value for money
7.9/10
Pros
Genuine hospitality
Substantial breakfast
Nice and neat rooms
Cons
Poor maintenance
Inconsistent room temperature
Guest reviews
based on 89 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Single Room2 persons13 m²1 Single bedHeatingShowerroom details
Twin Room2 persons144 m²2 Single bedsHeatingShowerroom details
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