What is the check-in and check-out policy at Custom House Hotel?
Check-in is at 14:00 and check-out is by 11:00.
THE CUSTOMS HOUSE HOTEL, Bowling
Key details
About the Hotel
Bowling Harbour Road, Bowling, G60 5AF,
- Next to Bowling Harbour
Perfect
9.0
4.0
Waterfront hotel at the junction of Forth and Clyde Canal and River Clyde
Rooms
The Custom House Hotel offers Superior Double or Twin Rooms with Lake View. Each room includes a
Location
The hotel sits
Amenities
A
Pets
The hotel permits pets and provides a
Highlights
Location: 12 km from Glasgow Airport, on Bowling Harbour
Rooms: Superior Double or Twin Room with Lake View
Amenities: Self-check-in with key codes, secure parking
Pets: Pet basket and immediate walking routes
Dining: Shared kitchen with fresh bread and Nespresso coffee
Must-do experiences
- Savor a hearty haggis dish at The Black Bull pub downtown.
- Visit the Bowling Heritage Centre for local history and culture.
- Stroll through the beautiful Dardignac Park for some fresh air.
- Don't miss the vibrant Bowling Farmers' Market on Saturdays.
- Enjoy a scenic walk along the River Clyde, perfect for photos.
Select your preferred room
Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
Double or Twin Room
2 persons
1 King-size bed
room details
Luxury Floating Lodge
2 persons
1 Double bed
room details
View our calendar
Check prices and secure your dates today
October 2026 - October 2027
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Check-in/ Check-out
Hotel facilities and services
Each hotel provides modern amenities for a relaxing and pleasant stay
General
- Non-smoking rooms
- Parking
- Pets allowed
Services
- Pet amenities available
Children
- Cots
Spa & Leisure
- Garden area
- Spa & wellness centre
- Sauna
Room features
- Free Wi-Fi in rooms
- Terrace
Self-catering
- Electric kettle
Media
- Flat-screen TV
Show more
The Customs House Hotel Location
Bowling Harbour Road, Bowling, G60 5AF,
Explore Bowling
Explore the Area
Bowling Harbour
3 minutes' walk
Bowling Harbour offers picturesque views and a peaceful setting for walks along the waterfront.
Donald's Quay Light
13 minutes' walk
Donald's Quay Light is a historic lighthouse that provides a scenic spot for photography and relaxation.
Loch Humphrey
10 minutes' drive
Loch Humphrey is ideal for nature hikes and birdwatching, showcasing stunning local wildlife and landscapes.
Clydebank Museum
7 minutes' drive
Clydebank Museum exhibits local history and heritage, featuring fascinating artifacts and interactive displays.
Hiking at Loch Bowie
10 minutes' drive
Hiking trails around Loch Bowie offer stunning scenery, suitable for thrill-seekers and outdoor enthusiasts.
Relaxing at Erskine Community Garden
10 minutes' drive
Erskine Community Garden provides a peaceful escape, where guests can enjoy nature and gardening activities.
The Coach House
5 minutes' drive
The Coach House serves traditional British cuisine in a cozy setting, featuring delicious pies and local ales.
Spice of India
7 minutes' drive
Spice of India offers authentic Indian dishes with vibrant flavors; vegetarian options are available.
Dumbarton Football Stadium
15 minutes' drive
Dumbarton Football Stadium hosts exciting local football matches, perfect for sports enthusiasts and families.
Clydebank Titan
11 minutes' drive
Clydebank Titan, a historic shipyard crane, offers guided tours and special events, showcasing local industry history.
Getting around the city
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Property information and rules
Check-in
from 14:00-22:00
Check-out
until 11 am
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are allowed on request.
Number of rooms:
8
Former name
custom house hotel
Guest ratings and detailed reviews
Feedback about The Customs House Hotel from previous guests about their experience.
Show more
Pros
Loch setting
Common area
Free coffee
Cons
No EV charger
No air con
Guest reviewsbased on 6 reviews
Joseph from Canada
Single
Superior Double or Twin Room Lake View
3 nights in November 2025
|
Reviewed: January 03, 2026
9.0/10
lovely waterside stay
great location canal view community kitchen
the location was great with canal basin views. tea, coffee, and biscuits were provided in the room. a well-equipped community kitchen was available on the ground floor. local walks along the forth and clyde canal towpath and a disused railway were nearby.
Dining
9/10
the breakfast room offers a self-service setup with coffee, tea, bread, and cereals. this area functions as a communal lounge as well. it allowed guests to prepare simple meals and snacks at their convenience.
Facilities
9/10
the building has many windows and a spacious bathroom. the hotel has a secure , gated area adding to the sense of security. a book on the history of the area was available to read.
0 Helpful
|
Isabella from Italy
Single
Superior Double or Twin Room Lake View
3 nights in November 2025
|
Reviewed: December 23, 2025
6/10
cold room insufficient heating
the experience i had wasn't the best. the room felt very cold with original wooden windows. these windows let all the cold air right in, and i had to block it with a towel. the heating wasn't enough to keep the room warm, it felt awful.
0 Helpful
Ian from United Kingdom
Couple
Superior Double or Twin Room Lake View
3 nights in November 2025
|
Reviewed: November 26, 2025
6/10
Adequate Stay, But Some Issues Existed
drafty window cold shower
The room was clean enough, a detail I suppose I can appreciate.
The window let in a draft, this made the room cold. I used a towel to block it, a poor solution to a basic problem. The hot water ran out during my shower. I had to finish with cold water.
0 Helpful
Charlotte from United Kingdom
Single
Superior Double or Twin Room Lake View
3 nights in November 2025
|
Reviewed: November 26, 2025
8.5/10
canal-side tranquility
kitchen area scenic walks dog-friendly
i liked that the hotel rooms are equipped with a kitchen area. i found a fridge, microwave, and kettle that i used. the location next to the canal provided scenic walks. dogs were welcome, a great bonus for traveling with pets.
Facilities
9/10
the hotel features a shared kitchen. it included equipment for preparing simple meals. there is also a cafe a short walk away, WHICH opens at 10am and gives you even more options.
Service
8/10
the access is managed via key codes, offering flexibility. this is very convenient, especially for late arrivals. entry arrangements are more like self-catering, WHICH suited my travel style.
0 Helpful
|
Victoria from United Kingdom
Couple
Superior Double or Twin Room Lake View
3 nights in August 2026
|
Reviewed: October 03, 2025
6/10
adequate stay
convenient location helpful housekeeper secure parking multiple key codes unauthorized access missing key
the location is convenient, with access to loch lomond. the housekeepers were especially helpful. they gave excellent suggestions for local attractions. i also appreciated the secure parking provided.
access to the hotel required navigating multiple key codes, a bit cumbersome. someone accessed my allocated room. then they removed the key, disconcerting. i noticed the cleaning staff were aware of the issue and planned to report it to management.
0 Helpful
Florence from Italy
Family with children
Superior Double or Twin Room Lake View
4 nights in June 2026
|
Reviewed: September 03, 2025
7/10
clean room large bed kitchen area no staff missing codes review request
The room was very clean I appreciated that detail. The bed was large I slept soundly. A kitchen area provided a space to sit and enjoy the views it was very useful.
I found no staff on site. The access required codes I had not received them initially. The owner contacted me requesting I reconsider my review I found this uncomfortable.
0 Helpful
Show more reviews
FAQs
About The Customs House Hotel
How far is Custom House Hotel from Glasgow Airport?
The hotel is located 12 km from Glasgow Airport, approximately a 20-minute drive.
What amenities are available in the rooms at Custom House Hotel?
Each room is equipped with a flat-screen TV and a private bathroom.
Does Custom House Hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
What nearby attractions are close to Custom House Hotel?
Nearby attractions include the University of Glasgow (16 km), Riverside Museum of Transport and Technology (16 km), and Mugdock Country Park (16 km).
What other amenities are offered at Custom House Hotel?
The hotel features a garden and a sun terrace for guests to enjoy.
How far is Custom House Hotel from the center of Bowling?
The hotel is a 5-minute walk from the center of Bowling.
What is the distance from Custom House Hotel to Erskine Golf Club?
Erskine Golf Club is located approximately 2 km from the hotel.
Which popular landmarks are 20 km away from Custom House Hotel?
Landmarks like Ibrox Stadium and House for an Art Lover are both 22 km away.
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