What are the check-in and check-out times at Mackays Hotel?
Check-in is at 16:00 and check-out is at 11:00.
MACKAYS HOTEL, Wick (Highlands)
Key details
About the Hotel
Union Street, Wick (Highlands),
- Close to the waterfront
Great
8.2
9.0
4.2
4.3
Pet-friendly historic hotel on the NC500 with an award-winning bistro
Dining
Mackays Hotel operates the award-winning
Accommodations & Pet Policy
The hotel provides diverse lodging options, including townhouses for larger groups and holiday apartments with fully equipped kitchens. A
Location
Mackays Hotel sits on the
Amenities
The engaged hotel management offers guests support for genealogical research into local Caithness history. Business travelers have access to
Amenities
The hotel offers a
Highlights
Dining: Award-winning No 1 Bistro
Policy: Pet-friendly rooms and bistro access
Location: North Coast 500 and Castle of Mey
Rooms: Townhouses and holiday apartments
Services: Genealogical research support
Must-do experiences
- Indulge in fresh seafood at The Captain's Galley on the waterfront.
- Visit Caithness Glass to see artisans craft beautiful glass pieces.
- Take a scenic stroll along Wick's historic harbor and watch the sunset.
- Explore the Old Wick Castle ruins for stunning coastal views.
- Don't miss the weekly market at the Wick Community Centre for local goods.
Select your preferred room
Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
- Classic Double2 persons11 m²1 Double bedBathtubHeatingroom details
- One-Bedroom Apartment2 persons56 m²1 Double bedBathtubHeatingroom details
- Family Room2 persons20 m²1 Double bedBathtubHeatingroom details
Show all rooms
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Check prices and secure your dates today
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Check-in/ Check-out
Hotel facilities and services
Each hotel provides modern amenities for a relaxing and pleasant stay
General
- No smoking on site
- Wi-Fi
- Free parking
- Off-site car park
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Golf course
Guest Parking
- Public parking is possible at a location nearby for free.
Services
- Room service
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Sitting area
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Mackays Hotel, guests can indulge in authentic Scottish dining at No 1 Bistro and experience a warm, inviting atmosphere that's perfect for every occasion. With hearty meals and a fine selection of beverages, dining here promises both comfort and a true taste of Scotland.
No 1 Bistro
Traditional Scottish Comfort Food
Ambiance
Cozy and inviting, a perfect setting for intimate meals or casual gatherings.
Key Offerings
Savor starters like chicken liver parfait, then delight in a main of tender braised steak served with creamy potatoes. Finish with a delightful chocolate fondant and raspberry sorbet, paired with a broad selection of local beers, wines, and whiskies.
Reservation
Recommended
Open for lunch from 12:00 - 14:00 and dinner from 17:30 - 21:00, seven days a week.
Mackays' Bar
Casual Dining with a Local Twist
Ambiance
Relaxed and friendly, perfect for unwinding after a day of exploration.
Key Offerings
Enjoy a wide range of beers and whiskies, with hearty bar snacks that complement the drinks perfectly. It's an ideal spot to mingle and savor the local spirits.
Reservation
Not needed
Bar service hours coincide with dining hours from 12:00 - 14:00 and 17:30 - 21:00, daily.
Mackays Hotel Location
Union Street, Wick (Highlands),
Explore Wick (Highlands)
Explore Wick: Activities & More
Wick Heritage Museum
6 minutes' walk
Local history showcased through exhibits in a charming setting. A great spot for families and history enthusiasts.
Caithness Seacoast Ltd
9 minutes' walk
Offers stunning coastal views and marine tours. Ideal for nature lovers and those interested in wildlife.
Old Wick Castle
8 minutes' drive
A historic ruin with views of the coastline. Perfect for a brief visit or picnic amidst the scenery.
Nucleus: The Nuclear and Caithness Archive
6 minutes' drive
Home to unique archives and exhibits relating to nuclear history. Engaging for those interested in scientific heritage.
Scenic Coastal Walks
9 minutes' walk
Enjoy picturesque views along coastal paths; perfect for leisurely strolls or invigorating hikes.
Surfing at Noss Head
17 minutes' drive
Thrilling surfing opportunities with equipment rentals available. A great activity for adventure seekers.
The Corner Cafe
4 minutes' walk
Cozy atmosphere with homemade dishes, ideal for breakfast and lunch. Vegan options available.
Northern Sole
6 minutes' walk
Delicious seafood dishes in a relaxed setting. Offers local specialties and gluten-free items.
Local Pubs
5 minutes' walk
Friendly pubs featuring live music and weekly events. Suitable for unwinding with friends or meeting locals.
The Lyth Arts Centre
13 minutes' drive
Hosts a variety of performances and art exhibitions; family-friendly events abound throughout the year.
Getting around the city
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Property information and rules
Check-in
from 16:00-21:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 20.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Number of rooms:
27
Guest ratings and detailed reviews
Feedback about Mackays Hotel from previous guests about their experience.
Show more
Pros
Good food
Friendly staff
Spacious apartment
Warm welcome
Breakfast buffet
Cons
Uncomfortable bed
Dirty plates
Draughty room
Heavy duvet
Guest reviewsbased on 5 reviews
Owen from United Kingdom
Couple
One-Bedroom Apartment
1 night in November 2025
|
Reviewed: February 12, 2026
9.0/10
central lodging
friendly welcome beautiful staircase super clean apartment
the staff offered a friendly welcome upon arrival. i booked the one-bedroom apartment. it included architectural features such as a beautiful staircase. the apartment was very large and also freshly decorated. i found everything to be comfortable and super clean.
Facilities
9/10
the hotel features architectural details like a beautiful staircase. the one-bedroom apartment is spacious and well-equipped with all necessary amenities. it offered ample space for relaxation and convenience .
Service
10/10
the receptionist was friendly. the staff served both the evening meal and breakfast. this service had staff wearing white gloves. i appreciated the attention to detail. the team were friendly and eager to help.
Location
8/10
the hotel sits in a central location, providing easy access to different areas. the convenient placement allows guests to explore nearby attractions. it also enables easy access to transportation. i found getting around convenient.
Dining
9/10
breakfast in the hotel was a pleasant experience. the restaurant provided a range of dishes. it catered to various tastes and dietary needs. THE food quality was high and the service attentive.
0 Helpful
|
Luna from Spain
Family with children
Family Room
2 nights in November 2025
|
Reviewed: January 19, 2026
9/10
complimentary toiletries breakfast service room space
i stayed in a family room for two nights (i loved the extra space!). the room included complimentary toiletries. breakfast service had many choices available.
the hallway carpets showed some wear.
0 Helpful
Elijah from United Kingdom
Single
Superior Double or Twin Room
3 nights in November 2025
|
Reviewed: December 21, 2025
9.0/10
GREAT stay!
friendly staff lovely meal attentive bar
The staff welcomed me WARMLY. The meal in the restaurant WAS good, I had a quiet drink. The bar staff was attentive. I recommend it!
The room I booked I DIDN'T find to my expectation. IT was not what I wanted. The window didn't open easily. I was disappointed.
Facilities
9/10
The hotel is dog friendly. Staff offer water for dogs which is great. The North Baths swimming pool is close to the hotel, near the newly restored Trinkie. This makes for easy access to local recreational activities.
Location
8/10
The hotel is conveniently near the Wick River campsite, a short ten-minute walk away. Its location allows for an easy walk to local dining and camping options. Its strategic positioning is very useful.
Rooms
9/10
My room provided an adequately sized space. IT also included a large bathroom which was useful. The room was kept clean throughout my stay. I am very thankful.
Service
10/10
The staff members presented themselves smartly, especially Rifesh, WHO wore a suit. The service I received was efficient. I observed all local produce was used which is a fantastic touch. Staff conversations were engaging and personable!
0 Helpful
|
Eva from Germany
Single
Superior Double or Twin Room
3 nights in November 2025
|
Reviewed: December 17, 2025
9/10
good stay
warm welcome great selection tasty breakfast
i enjoyed the warm welcome i received. the hotel bar offered a great selection of drinks. breakfast was included and very tasty
0 Helpful
Connor from Australia
Single
One-Bedroom Apartment
3 nights in August 2026
|
Reviewed: November 03, 2025
9/10
sash bay window freshly decorated apartment good shower
I stayed in the One-Bedroom Apartment. The living room featured a large double glazed sash bay window overlooking a very quiet street. The apartment was freshly decorated and had everything I needed. The bath was good, and the shower worked very well.
The lift to my room was temporarily out of service, slightly inconvenient.
0 Helpful
Show more reviews
FAQs
About Mackays Hotel
What dining options are available at Mackays Hotel?
The hotel features an award-winning restaurant, No1 Bistro, serving local produce and traditional Scottish dishes.
What is the distance from Mackays Hotel to Wick John O'Groats Airport?
Mackays Hotel is located 5 km from Wick John O'Groats Airport.
How far is Mackays Hotel from the city centre of Wick?
The hotel is just 0.5 km from the city centre of Wick.
What amenities are included in the rooms at Mackays Hotel?
Rooms include free Wi-Fi, a flat-screen TV, tea and coffee making facilities, and an ensuite bathroom.
What attractions are close to Mackays Hotel?
Nearby attractions include Wick Heritage Museum (0.5 km) and The Castle of Mey (approximately 15 km).
What recreational activities are available at Mackays Hotel?
Guests have access to an on-site golf course.
Can guests enjoy breakfast at Mackays Hotel?
Breakfast is available for an additional charge of £20.
What safety and security features does Mackays Hotel offer?
The hotel provides 24-hour security and luggage storage.
Does Mackays Hotel have any facilities for business travelers?
The hotel offers free wireless broadband access, which is suitable for business professionals.
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