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Kelso
Cross Keys Hotel, Kelso
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72 photos
Cross Keys Hotel, Kelso Exterior photoCross Keys Hotel, Kelso Restaurant photoCross Keys Hotel, Kelso Amenities photo

CROSS KEYS HOTEL, KELSO, Kelso

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— up to 10% cheaper
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Check rooms and rates
From$118 /night
Check-in
27May
Check-out
28May
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Cross Keys Hotel, 36-37 The Square, Kelso, true
-
Close to Roxburgh Castle
Very good
7.9
/10
4.5
4.1
/5

Loved by Cross Keys Hotel, Kelso guests

Friendly staff
Clean rooms
Good selection
Amazing customer service
Delicious meals
Cheerful gem
"The food was good and the service friendly."
AngusByrne from United Kingdom
read full review
"Lots of choice for breakfast and everything freshly cooked."
Agnes from United Kingdom
read full review
"Central location with free parking behind the hotel."
Brigitte from United Kingdom
read full review

Location

Cross Keys Hotel is located in the heart of Kelso's picturesque French-style cobbled square. This family-run hotel serves as an accessible base for exploring the rich cultural and natural offerings of the Scottish Borders. Within easy reach of both Edinburgh and Newcastle, the hotel provides a tranquil setting while remaining close to major urban centers.

Accommodation

The hotel offers 27 comfortable bedrooms, each varying in shape and size, adding to their distinct character. Junior Suites are spacious and can accommodate families of up to four people. Classic and Standard Rooms also provide an ensuite bathroom, flat-screen TVs, and thoughtful amenities designed for both leisure and business travelers.

Dining

Saddlers Restaurant & Bar delivers a diverse culinary experience sourced from local produce, making it a noteworthy dining option in Kelso. Open for dinner, it serves children's menu selections tailored to young diners' tastes. For leisurely catch-ups or tasty light bites, the Oak Room provides a welcoming atmosphere for casual gatherings.

Events & Recreation

Cross Keys Hotel provides three versatile function rooms, catering to conferences, weddings, and private gatherings. The ballroom accommodates up to 280 guests, while the quieter Dickson Room offers an intimate setting for meetings or small ceremonies. Weekly music sessions in the Oak Room present opportunities for both locals and guests to enjoy live performances.

Family & Pet-Friendly Amenities

The hotel offers family-friendly accommodations, including Junior Suites that can sleep up to four guests. Parents can enjoy peace of mind while kids engage in menu options specifically created for them in the Saddlers Restaurant. The establishment welcomes dogs, making it easier for families to travel with their furry companions.

Highlights

Location: Heart of Kelso's picturesque cobbled square

Rooms: 27 unique accommodations with individual character

Dining: Saddlers Restaurant & Bar serving local produce

Events: Versatile function rooms for up to 280 guests

Family: Family-friendly accommodations with tailored children's menus

Pet-Friendly: Welcomes dogs and provides family-friendly services

Must-do experiences

  • Visit Floors Castle for stunning architecture and gardens.
  • Savor a bowl of haggis at The Cross Keys Bistro in town.
  • Explore the picturesque River Tweed with a riverside walk.
  • Don't miss the Kelso Abbey ruins for a glimpse into history.
  • Check out the Kelso Farmers Market for local produce and crafts.

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
    Twin Room
    2 persons
    20 m²
    2 Single beds
    Heating
    room details
    Classic Double Room
    2 persons
    20 m²
    1 King-size bed and 1 Sofa bed
    Heating
    Shower
    room details
    Single Room
    2 persons
    12 m²
    1 Single bed
    Heating
    room details
Show all rooms

View our calendar

Check prices and secure your dates today
May 2026 - May 2027
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Check-in/ Check-out

Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Hiking
  • Horseback riding
  • Cycling
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Room service
  • Car hire
  • Laundry
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Entertainment
  • Leisure/ TV room

Room features

  • Heating
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Cross Keys Hotel, Kelso, dining is a delightful experience that showcases traditional British cuisine with a modern twist. The warm atmosphere invites families and friends to gather for satisfying meals at any time of day, making it a perfect spot for both relaxation and indulgence.
Cross Keys Hotel, Kelso Restaurant photo
Cross Keys Hotel, Kelso Restaurant photo
Cross Keys Hotel, Kelso Restaurant photo

Restaurant #1

Traditional British
Ambiance
Family-friendly and cozy, ideal for casual gatherings.
Key Offerings
A diverse menu caters to dietary preferences, including vegetarian, vegan, and gluten-free options, perfect for everyone looking to enjoy a hearty meal.
Reservation
Not needed.
Open daily for breakfast, lunch, and dinner from 12:00 to 14:00 and 17:00 to 21:00.

Cross Keys Hotel, Kelso Location

The Cross Keys Hotel, 36-37 The Square, Kelso, true
Explore Kelso
Kelso Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Floors Castle
Floors Castle
25 minutes' walk
Floors Castle, the largest inhabited castle in Scotland, features beautiful gardens and art collections, making it a worthwhile visit.
Roxburgh Castle
Roxburgh Castle
9 minutes' walk
Roxburgh Castle, steeped in history, offers stunning views of the River Tweed and is a site of significant historical interest.
The Vennel Gallery
The Vennel Gallery
8 minutes' walk
The Vennel Gallery showcases local art and hosts exhibitions, providing an engaging cultural experience in the heart of Kelso.
Kelso Abbey
Kelso Abbey
6 minutes' walk
Kelso Abbey, a remarkable 12th-century ruin, is notable for its architecture and serene grounds perfect for a leisurely stroll.
Cycling along the Tweed
5 minutes' drive
Biking along the River Tweed offers scenic views and peaceful trails; bikes can be rented nearby for a fun outdoor adventure.
Wellness at Rutherford Farm
19 minutes walking
Rutherford Farm provides relaxation options such as yoga classes and wellness workshops, ideal for those seeking tranquility.
Springwood Park Show Ground
20 minutes' walk
A venue for various events, the Springwood Park Show Ground features seasonal fairs and markets that invite community participation.
Caroline's Coffee Shop
4 minutes' walk
A cozy spot for coffee lovers, Caroline's serves homemade cakes and a variety of breakfast options in a friendly atmosphere.
The Border Bistro
10 minutes' walk
The Border Bistro offers a mix of traditional Scottish dishes and modern cuisine, making it great for casual dining or special occasions.
The Kelso Theatre
6 minutes' walk
Kelso Theatre hosts a range of performances from local acts to touring shows; an inviting space for all ages to enjoy cultural events.
The Wine Bar
5 minutes' walk
The Wine Bar invites guests to unwind with a selection of wines and live music events, creating a vibrant nightlife experience.
Getting around the city
  • City Centre
    Kelso 2 min  ·  100 m
  • Airports
    Edinburgh (EDI) 124 min  ·  82.4 km
    Carlisle Lake District (CAX) 153 min  ·  101.5 km
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Cross Keys, Kelso guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
26

Guest ratings and detailed reviews

Feedback about Cross Keys Hotel, Kelso from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Cross Keys Hotel enjoys a central Kelso location, with some guests appreciating convenient parking right outside. The breakfast receives high praise, being described as amazing with plenty of choice, and the home-made steak pie is a popular lunch option. Many guests found the rooms spacious, with comfortable king-size or four-poster beds, though a few guests have mentioned that some rooms could use refurbishment, particularly regarding shower flow.
Show moreShow less
Review score
Based on 425 verified reviews
7.7 /10
Very good
76 %
Recommend
Location
9.4/10
Staff
9.2/10
Value for money
7.8/10
Facilities
7.9/10
Pros
Helpful staff
Clean room
Good location
Good breakfast
Comfortable room
Cons
Poor water flow
Broken toilet
Guest reviews
based on 425 reviews
7.7/10
based on 410 reviews
4/5
based on 840 reviews
7.9/10
Harper from United States
Single
Double Room
4 nights in November 2025
|
Reviewed: January 24, 2026
7/10
lovely breakfast great location free parking tired bedroom limescale shower worn mattresses
I found the breakfast to be lovely it had a great selection. the location was also ideal with easy access. free parking was provided . the staff were friendly.
the bedroom seemed tired and was in need of refurbishment. the shower head was clogged with limescale, reducing water flow. i also found the mattresses to be very worn, impacting sleep quality. the beds were overall uncomfortable.
0 Helpful
John from United Kingdom
Business traveller
Double Room
3 nights in November 2025
|
Reviewed: December 31, 2025
9.3/10

convenient town hotel

good breakfast friendly staff easy proximity free parking
breakfast offered good choices and tasted great. the staff were really friendly and helpful all the time. I booked a christmas party for my colleagues and the room proximity to the party made it SO easy. free parking made everything convenient.
my room shower had poor pressure, sadly.
Dining
9/10
the hotel restaurant provides lunch and evening meals. the breakfast menu includes varied dishes. i noticed reasonable prices for all the meals.
Location
10/10
the location is central, perfect for exploring the area. it offered easy access to facilities. the hotel's outlook to the main square is really NICE.
Facilities
8/10
the rooms are designed with bathrooms, which include bathtubs. the environment within the hotel is pleasant. a games room key is available upon request.
Service
10/10
Reception staff are ALWAYS lovely and available. the staff were very helpful, especially in the dining room. I LIKE that.
0 Helpful
|
Show more
Samuel from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed: December 15, 2025
9.3/10

Historic Charm Stay

friendly staff parking advice
The staff was great. I appreciated the excellent advice about parking options near the hotel. The breakfast offered many tasty choices and plentiful food. Our room was super clean and I found it very comfy.
The room was not comfy due to the hardness of the bed. This lack of comfort. Perhaps softer mattresses would improve the experience.
Dining
9/10
The breakfast buffet was a great experience with a good selection. The server was very pleasant during service. I enjoyed items offered including fresh pastries and hot options like scrambled eggs.
Rooms
8/10
Our bright room faced the square. The room included drinks and biscuits. Cleanliness was very evident in the room. Value was good.
Facilities
10/10
Free parking was available right in front of the hotel. This made arrival and departure convenient. The location is very central for exploring the area. Access to nearby attractions was very easy.
Service
10/10
Staff throughout the hotel were helpful and friendly. Reception offered great recommendations. I found the service attentive. Attention to details was excellent.
0 Helpful
|
Show more
grayson from united kingdom
Single
twin room
3 nights in November 2025
|
Reviewed: December 09, 2025
6/10

adequate stay with some issues

dated decor missing toiletries
the location was central. it provided easy access to nearby attractions.
The room decor seemed dated. the bathroom lacked complimentary toiletries, a significant oversight after a long workday when i had none with me. i arrived late, around 9:30 p.m., to find no food available. I had to seek out a local shop for a sandwich.
0 Helpful
Isaac from Israel
Single
Double Room
3 nights in November 2025
|
Reviewed: November 27, 2025
8/10
comfortable chairs super rest tasty meal
the room included two comfortable chairs. the bed provided a super rest. the evening meal was very tasty!!!
the room needed some updating.
0 Helpful
Emily from United Kingdom
Couple
Double Room
3 nights in August 2025
|
Reviewed: October 19, 2025
8.3/10

Good Spot!

friendly staff room location varied selection
Restaurant staff were friendly and efficient! I appreciated the room's location overlooking the square, even though it was warm with sunshine. Breakfast offered a varied selection of dishes, all reasonably priced. I found the staff helpful during breakfast.
I found the room quite dated and not very spacious. The shower had very low water pressure when not set to cold. This made it almost unusable for anything besides a quick rinse!
Facilities
8/10
The hotel provides a retro arcade games room, though some machines were not available. Darts were available from reception, though one dart was broken upon retrieval. There are parking spaces in front of the hotel.
Dining
9/10
The restaurant offers a carvery, with hard-working and friendly staff. I received breakfast even though I arrived ten minutes after it was meant to finish! The breakfast buffet includes a good selection of items.
Location
8/10
The hotel is in the center of town, though rowdy crowds and vehicles may create noise! The position overlooking the square was good. The hotel is a suitable starting point for visiting nearby abbeys.
0 Helpful
|
Show more
Show more reviews
FAQs
About Cross Keys Hotel, Kelso
What time is check-in and check-out at Cross Keys Hotel, Kelso?
Check-in is from 15:00 and check-out is by 11:00.
How far is Cross Keys Hotel, Kelso from the nearest airport?
The hotel is 85 km from Edinburgh Airport.
What dining options are available at Cross Keys Hotel, Kelso?
The on-site Saddlers Restaurant serves British cuisine, including breakfast, lunch, and dinner.
What are some popular nearby attractions from Cross Keys Hotel, Kelso?
Notable attractions include Kelso Abbey (0.3 km) and Floors Castle (approximately 2 km).
What amenities are provided in the rooms at Cross Keys Hotel, Kelso?
Rooms feature a flat-screen TV, tea and coffee-making facilities, and an en-suite bathroom.
Does Cross Keys Hotel, Kelso offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the property.
What recreational activities are available at Cross Keys Hotel, Kelso?
The hotel provides access to cycling, billiards, darts, hiking, and fishing.
What is the distance from Cross Keys Hotel, Kelso to the city center?
The hotel is located just 0.5 km from the city center of Kelso.
What types of breakfast are served at Cross Keys Hotel, Kelso?
A full Scottish or continental breakfast is available for an additional charge.
Is there a fitness center at Cross Keys Hotel, Kelso?
Yes, the hotel includes a fitness center for guests to use.
Are there any children's dining options at Cross Keys Hotel, Kelso?
The Saddlers Restaurant offers a children's menu designed to appeal to younger diners.

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